Quality Control Director
Overview
This position is responsible for all aspects of planning, developing, and evaluating all the Simulated Workplace related services. This manager will have the responsibility of developing and implementing policies and procedures to ensure clients are provided with quality products and/or services.
Functions
Employment Standards
Job description and responsibilities may be modified only by the supervisor
This position is responsible for all aspects of planning, developing, and evaluating all the Simulated Workplace related services. This manager will have the responsibility of developing and implementing policies and procedures to ensure clients are provided with quality products and/or services.
Functions
- Oversees the completion of work assignments by crew members and assists with field decisions regarding job procedures, work standards and machinery use.
- Plans, develops and evaluates the effectiveness of Quality Management and Improvement Programs for all Simulated Workplace activities. Collaborates with other administrative staff to ensure ongoing effectiveness of quality services.
- Identifies the more complex systems and organizational difficulties hindering the accomplishment of service objectives and determining procedures to be followed in implementing appropriate programs/systems. Implements new programs/systems or updates to assure the delivery of quality services.
- Facilitate the development of a Continuous Quality Improvement plan to include but not be limited to; methodology, philosophy, general approach with a defined period of time, specific indicators, and with referenced policies and procedures.
- Assist other administrative staff in developing and updating all Simulated Workplace policies and procedures.
- Reports all quality issues to the supervisor.
Employment Standards
- Planning, organization and prioritization
- Analytical problem solving
- Leadership skills
- Management control
- Interpersonal sensitivity
- Understand and follow protocol for the proper lines of communication
- Clear understanding of company mission and values.
- Ability to work independently and as part of a team.
Job description and responsibilities may be modified only by the supervisor